Welcome to Travelnux (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website travelnux.com and use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, such as:
- Contact Information: Name, email address, phone number
- Account Information: Username, password, profile details
- Payment Information: Credit card details, billing address
- Travel Information: Preferences, itinerary details, travel history
- Communication Information: Messages, inquiries, feedback
We may also collect information automatically when you visit our website, including:
- Usage Information: Pages viewed, time spent on pages, navigation paths
- Device Information: IP address, browser type, operating system
- Cookies and Tracking Technologies: Preferences, browsing activity
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website and services
- Process and manage your bookings and travel arrangements
- Communicate with you, respond to inquiries, and provide customer support
- Personalize your experience and tailor content and recommendations
- Send you newsletters, marketing communications, and promotional offers (with your consent)
- Improve our website, services, and user experience through analytics and research
- Comply with legal obligations and protect our rights and interests
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf
- Business Partners: Trusted partners for joint marketing, promotions, and other purposes (with your consent)
- Legal Authorities: Government agencies, regulators, and law enforcement as required by law or to protect our rights
- Others: Other parties with your consent or at your direction
4. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Delete your account and personal information
- Withdraw consent for data processing (where applicable)
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last Updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us